The Tollway tells us one driver who owed $798 paid less than $30 to pay off her balance. Even if you've already been sent to collections, the Tollway will allow you to pay just $3 per violation. Plus, anyone who missed a toll earlier in the pandemic (March 9 to June 25) does not face any additional fees or fines.įinally, for the remainder of 2020, all fines and fees (which could be as high as $20 to $50 each) are reduced to just $3. And that invoice now includes that $3 invoice fee, not the previous $20 ding. Now you have 14 days, before you get an invoice. For example, you used to have seven days to pay a missed toll. While Yore may not be pleased with the new reforms, they are benefitting many other drivers. But instead of paying $20 per fine, he's only paying $3." "So that's probably what he's upset about now. "We would dismiss the fines and all you had to pay were the tolls," she said. She acknowledged I-Pass customers are probably used to more leniency. Some of these are large fine amounts," she said. "The tollway has been trying look at what we're doing with our customers, trying to make it a bit easier where they're not held down with these fines. So a $3 fee is an 85% reduction, she pointed out. "We used to charge $20 per fine," said Natalie Marcione, director of toll initiatives for the Tollway. Leaders are calling it "tolling reform." Starting earlier this summer, any driver – with or without an I-Pass – is now charged a $3 flat fee per missed toll, plus the cost of that toll. Yore is onto something that the Illinois Tollway is actually proud of. "For them to just push you off is, to me, just unsettling." "They are no longer to resolve those issues," Yore said.
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